O2 advertisement.
UK mobile phone operator O2 has apologised to its customers after thousands complained about the network being down.
The company says only 10% of its customers have been affected and they are working to resolve the issue, but the complaints continue to roll in. This is the third time this year that major network outage for O” customers this year, with the company giving partial rebates to some customers affected in the past
c.10% customers are having problems when making calls or using data. Some are back up and running. Full fix this afternoon. We are sorry
— O2 in the UK (@O2) October 12, 2012
Here are a selection of complaints from customers:
@O2 what a joke! Cannot believe your network down again!? 10% off the next bill just isn't going to cut it this time #o2Fail sort it out!
— Dave Bain (@davebainuk) October 12, 2012
@O2 network down AGAIN. It'll take more than a £10 voucher that can't buy anything in their shop to make up for another #O2Fail
— StevenLynch (@StevenLynch) October 12, 2012
O2 I hate you! Second time this year you've crashed. Now buy us all iPhone 5's (with signal) and it will be okay. #O2fail
— Hannah Cassidy (@hannah_cassidy) October 12, 2012
