Contact

General Enquiries

For general enquiries and comments please contact hello@descrier.co.uk.

Address

The Descrier,
40 Southwell Road,
London, SE5 9PG
UK

Tel: +44 (0)203 912 1282
Email: hello@descrier.co.uk

Media Enquiries

Media inquiries, such as requests to interview authors and editors, should be sent to media@descrier.co.uk. Please include a phone number and the deadline you are working towards to help us respond in a timely manner.

Syndication

The content on The Descrier is a mixture of original content provided by our authors and editors, and other content curated from our sources and partners. We do offer syndication of specific materials, but a request must first be made in writing to syndication@descrier.co.uk. Please do not reprint content from The Descrier without express written permission.

Submissions

We welcome submissions from anyone interested in writing for The Descrier. Please submit title proposals and articles to the editor at editor@descrier.co.uk. We aim to respond within one week.

Corrections

If you find any factual inaccuracies in our reporting, please contact us at corrections@descrier.co.uk and we will endeavour to correct the mistake as soon as possible.

Complaints

We can look into complaints about items we have published which are in our control. We adhere to the Standards Code adopted by IMPRESS and can only deal with complaints which relate to an alleged breach of the standards set out in this Code.

We can only deal with your complaint if you are:

  • Personally and directly affected by an alleged breach of the Code
  • A representative group affected by an alleged breach of the Code, where there is public interest in your complaint
  • A third party seeking to ensure accuracy of published information

We are also regulated by IMPRESS, but initial complaints must be made to the Descrier in writing at the following address:

  • E-mail: complaints@descrier.co.uk
  • Telephone: +44 (0)2032 396 243
  • Address: Complaints, The Descrier, 40 Southwell Road, London, SE5 9PG, UK

We will acknowledge your complaint by e-mail or in writing within 7 calendar days and will normally respond to your compliant with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.

If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our Independent regulator IMPRESS at the following address:
IMPRESS - Trust in journalism